A few things to know when getting started

(IMPORTANT NOTE: Virtually all communications with the board should be made using the Requests feature.)

The instructions below assume that you are starting from your personal Dashboard. Use the link below to go to your Dashboard.


How to send a Request to the Association.

Using this method ensures that your Request is logged, sent to the appropriate responder, communications are tracked and saved, and a reply is made and documented. The example instructions below describe the basic process. When you see the Request Type* block, simply choose the most appropriate form to match your subject)

  1. Select Requests in the left-hand menu
  2. You will then see a list of the Requests you have submitted in the past
  3. Select the Create New Request button in the top right of the Requests section
  4. Title your request with a short description of your question or concern
  5. Click anywhere in the Type * block
  6. Select the appropriate form from the drop-down menu
  7. If you do not see the top of the blank form, scroll down until you do.
  8. Complete the form and be sure to click on Complete and Create Request at the bottom when you are finished


Link to your Personal Dashboard


Link to Closing Letter Request


Link to By-laws, Covenants, or Architectural Guidelines


How edit your personal information shown in the directory.

  1. Click on Directory in the left-hand menu
  2. Use the slider buttons to show your email, and/or show your phone number. Note: The default settings are name and address is shown, email and phone number are not shown.


How to select the methods used to send me notifications

  1. When on your Dashboard, scroll down until you see the Owners title block and then click on Notifications Preferences on the right
  2. Click on Notifications Preferences. This ony takes you to your personal preferences, not every registered owner in your home
  3. Use the slider buttons to select or remove the various types of notifications. Be sure to Save your changes.


How to call the Association and leave a voicemail

The Association phone number is (478) 395-9905. Calls to this number automatically go to voicemail. You may leave a message and a callback number. Note: return calls to you will likely show 478-395-9905 as the number calling. Please add this number to your contacts list and name it The Providence Club Community Association or another name that you will associate with the Association.


How to download the EasyHOA app to your mobile device

  1. If you have an Apple device, go to the App Store and search for EasyHOA
  2. If you have an Android device, go to the Play Store and search for EasyHOA


How to change my email address from the theprovidenceclub_XXXXXX@easyhoa.email address shown on my dashboard.

First of all, the @easyhoa.email address was assigned to you because the system requires each owner to have their own unique email address. If you have not provided the association with your own email address, it automatically created the @easyhoa.email address as a placeholder. If you do not wish to provide your email address, simply ignore the @easyhoa.email address. If you wish to receive emails from the association, you can change your email by doing the following:

  1. Click on Settings at the bottom of the menu on the left
  2. Enter the new email address in the email field
  3. Click Update Owner and then Confirm