FAQ's

Please visit the Churchill Park HOA Closing Information page for details and instructions.


Report common area damage or pet waste container issues on the Common Area Request page.

To report a streetlight outage on a public street or right‑of‑way, please contact the Public Service Company of Oklahoma (PSO) directly.

This issue is governed by City of Jenks code enforcement. Residents are encouraged to contact the City of Jenks directly at (918) 299‑5883 for assistance.

Homeowners can Request login for website here.

What types of issues are handled by the HOA Board?

  1. The Churchill Park Homeowners Association Board oversees community standards.
  2. The Board also manages common areas and enforces the governing documents.
  3. HOA involvement is limited to items covered by the covenants, bylaws, and rules.


What makes something an HOA issue?

  1. An issue is an HOA matter when it involves:
  2. Enforcement of covenants or rules.
  3. HOA owned or maintained common areas.
  4. Architectural standards or approvals.
  5. HOA amenities.
  6. HOA dues or governance


Common HOA issues

  1. Unapproved fences, sheds.
  2. Property maintenance required by HOA standards.
  3. Damage or misuse of common areas.
  4. HOA dues or late fees.
  5. Amenity violations.


Who should I contact about common area maintenance?

  1. If the issue involves HOA maintained property, contact the HOA.


Does the HOA handle issues inside my home?

  1. No. Maintenance and utilities inside private property lines are homeowner responsibilities.


Can the HOA enforce city or state laws?

  1. No. The HOA enforces its own governing documents only.


Who handles streetlights and traffic issues?

  1. Streetlights and traffic concerns on public streets are not HOA matters.
  2. Streetlight repairs are handled by Public Service Company of Oklahoma, you may report a repair to PSO here.
  3. Traffic and safety concerns are handled by the City of Jenks.


Key limitation

The HOA can act only when a written rule applies.


If no rule exists, the HOA has no authority to intervene.

City of Jenks Issues

The City handles issues related to public infrastructure, code and safety.

  1. Public streets and sidewalks.
  2. Leash law.
  3. Noise ordinance enforcement.
  4. Parking on public streets.
  5. Public utilities.
  6. Criminal activity.


Report these issues directly to the City of Jenks.You can contact the City of Jenks directly at (918) 299‑5883 for assistance.


City of Jenks Code enforcement website.

Neighbor to Neighbor Matters

  1. Some concerns must be resolved directly between residents.
  2. Personal disagreements.
  3. Noise that does not violate city code.
  4. Property boundary disputes.
  5. Minor pet concerns.

HOA role in neighbor matters

  1. The HOA does not mediate disputes.
  2. Residents are encouraged to communicate directly.
  3. The HOA acts only when a rule is violated.


Understanding Responsibility

  1. Not all community concerns fall under HOA authority.
  2. City and personal matters must be handled outside the HOA.


If a Homeowner Is Not Comfortable Addressing a Neighbor Directly

Not every situation feels safe or appropriate for direct communication, and homeowners should never feel pressured to confront a neighbor if they are uncomfortable doing so.


Recommended Steps

Prioritize Personal Safety: If a situation feels unsafe, threatening, or confrontational, homeowners should not attempt to address it directly.


Safety concerns should be handled by the appropriate local authorities rather than through neighbor communication or the HOA.


Review HOA Governing Documents: Some concerns may fall under the community’s covenants or rules. If the issue appears to involve a documented HOA rule (such as property maintenance or common‑area use), homeowners may contact the HOA to report the concern.


Contact the HOA for Guidance: Residents who are uncomfortable addressing a neighbor directly may contact the HOA to:

  1. Ask whether the concern falls under HOA authority.
  2. Request guidance on the next appropriate steps.
  3. Report a possible covenant or rule violation if applicable.


A Supportive Reminder

Every situation is different. Homeowners should take the approach that feels most appropriate for their circumstances, and no one should feel obligated to address a situation directly if they are uncomfortable doing so.


The shared goal of residents, the HOA, and the City is to maintain a safe, respectful, and welcoming community for everyone.